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Curricula and Media Design Specialist

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Instructional Design Specialist in the McKesson Pharmacy  Systems (MPS) Operations Enablement Department  responsible for using autonomous efforts to build project tasks and timelines that support researching content, determining training strategies, designing, developing and executing to plan defined training deliverables which include but are not limited to: instructor-led courses, job aids, standard operating procedures, web-based courses using Adobe Captivate, Articulate Storyline, Camtasia, and other multi-media learning items using Adobe Creative Cloud applications (Acrobat DC, InDesign and Photoshop). Primary responsibilities include: creating multi-media training deliverables for the EnterpriseRx Pharmacy Management System, the Clinical Programs Solution (CPS), and Adherence Performance Solution (APS).

Instructional  Designer/Trainer /Training Lead
 Clients: MKS/Newport Corporation, King’s Hawaiian, TOMS, Telogis, Geoprobe Systems, Mitsubishi Power Systems, International Rectifier, Schenker, NBC Universal, Administrative Office of California Courts (AOC), BAX Global, Buena Vista Home Entertainment (Disney), Cox Communication, Symbol Technologies, Johnson & Johnson Pharmaceutical Company, Becton, Dickinson & Company BioSciences and Automatic Data Processing (ADP), Inc.

 

Instructional design and training consultant for primarily ERP implementation projects in various industries consisting of the following responsibilities: creating and maintaining training audience analysis, strategy documentation and project plans; developing instructional design standards for various training methods; creating training documentation and e-learning courses using a blended learning approach for both system functionality and process related information using customized Microsoft Word templates, Camtasia, Adobe Captivate, Adobe Creative Cloud applications, uPerform, OnDemand, Resite, Datango and Outstart; conducting formal classroom, one-on-one and on-line training courses in various US and International locations; managing instructional designers on training content design and development; and managing trainers traveling to multiple locations to conduct instructor-led training classes.

1990 - 1998

1998 - 2017

McKesson Rx Tech Solutions

2017 - PRESENT

 Experience

 Experience

2017 - PRESENT

McKesson Corporation

1998 - PRESENT

Independent Consultant

Curricula Media Design/Instructional Designer

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Instructional Design Specialist who has worked in the McKesson Pharmacy Services and Technology division and the Oncology Insights & Technology (Ontada) division. Independently manage project tasks and timelines using Agile Methodology. Responsibilities include analyzing, designing, developing, implementing, and evaluating training deliverables. These deliverables include, but are not limited to, e-learning courses, videos, instructor-led courses, training guides, job aids, standard operating procedures, and websites. Utilize tools such as Adobe Captivate, Articulate 360, Adobe Premiere Pro, Camtasia, SAP Enable Now, Stonly, and Adobe Creative Cloud applications. Additionally, focus on researching and developing innovative ways to create learning materials using Artificial Intelligence (AI) tools and functionalities, including Adobe Firefly, Synthesia, ElevenLabs, ChatGPT, Articulate 360 AI, Adobe Photoshop Generative AI, and Adobe Premiere Pro AI.

Instructional  Designer/Trainer /Training Lead
 Clients: Organon, Lamb Weston, 
MKS/Newport Corporation, King’s Hawaiian, TOMS, Telogis, Geoprobe Systems, Mitsubishi Power Systems, International Rectifier, Schenker, NBC Universal, Administrative Office of California Courts (AOC), BAX Global, Buena Vista Home Entertainment (Disney), Cox Communication, Symbol Technologies, Johnson & Johnson Pharmaceutical Company, Becton, Dickinson & Company BioSciences and Automatic Data Processing (ADP), Inc.

 

Instructional design and training consultant for primarily ERP implementation projects in various industries consisting of the following responsibilities: creating and maintaining training audience analysis, strategy documentation and project plans; developing instructional design standards for various training methods; creating training documentation and e-learning courses using a blended learning approach for both system functionality and process related information using customized Microsoft Word templates, SAP Enable Now, Articulate 360, Camtasia, Adobe Captivate, Adobe Creative Cloud applications, uPerform, OnDemand, Resite, Datango and Outstart; instructor led formal classroom, virtual classes, one-on-one, and e-learning training courses in various US and International locations; managing instructional designers on training content design and development; and managing trainers traveling to multiple locations to conduct instructor-led training classes.

1990 - 1998

Merck Pharmaceutical Company

Help Desk/Customer Service Manager

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Help Desk and Customer Service Manager in the Computer Integrated Engineering Department responsible for the following: hiring, training and managing help desk supervisors and customer service representatives providing first level technical support; analyzing and resolving hardware and software related issues, evaluating and implementing help desk call tracking software; establishing and documented call management system requirements; maintaining call tracking system knowledge base; assisting application development team with testing and system development; providing LAN/WAN access and support; providing remote access and support for CC Mobile and Citrix remote access applications; and analyzing and resolving computer related problems working closely with System Administrators.

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